Vinted Members Voice Displeasure Over Size Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The platform stated the new system was more in line with similar services.
They have suggested members to review their products and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Member Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
A different user, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.
